RESUME 06/01/2008 ALTON O. MOORE III 304 S. Abram Rd. Mission, TX 78572 (956) 581-5577 WEB SITE: www.alton-moore.net ______________________________________________________________ EDUCATION Pan American University, Edinburg, TX. Degree in Computer Science 12/92, with a Minor in Computer Information Systems. PROFILE Many years of experience in the computer and business fields, but also familiar with a variety of other areas. WORK EXPERIENCE VOIP Alliance, McAllen, TX, 05/08 to present Position: Senior Network Engineer Managing telecom networks, writing programs to route calls dynamically and provide accounting. Rewriting calling card system. VOIP/VGSM/Asterisk programming, SIP routing. Casa Linda Homes, McAllen, TX, 11/03 to 01/07 Position: IT Department Head Implemented VPN, remote support, credit card authorization, Cisco equipment. Managing network and telephone connections, cell phones. Linux conversion, programming in PHP, SQL. Managed IT department, 170 computers, 31 locations. MS Active Directory, MSSQL, W2K, 2003 servers, XP clients. Southwest Associates, McAllen, TX, 03/00 to 06/03 Position: Networking/Programming Installed network, servers; did programming with PHP/SQL. Phone system, miscellaneous projects around the plant. Company closed down. Wang Government Services, McAllen, TX, 03/98 to 03/00 Position: Systems Network Administrator Contract employee of the U.S. Border Patrol, McAllen Sector Headquarters. Maintained Novell 4.11 servers, ip services, and associated applications; converted Sector to Windows 95. Traveled to various Border Patrol and U.S. Customs stations and checkpoints; improved standards. Self-employed, 10/97 to 03/98 Did projects and miscellaneous work for prior employers (The Boot Jack and Argus Security) and others while waiting for government security clearance for Border Patrol job. Nutrition For Life Intl., Houston, TX, 12/95 to 09/97 Position: Systems Analyst Worked from home (via the internet) on telephony/mainframe, data normalization and rewrite of entire software base. Converted company networks from LAT to switched/routed TCP/IP. Did EDI with UPS, CGI programming in C, voice response system. Wrote on-line credit card verification via TCP/IP (4-second response time). OpenVMS, Windows NT. Westec Computer Support Corp., McAllen, TX, 01/94 to 12/95 Position: Systems Analyst Maintain systems for The Boot Jack stores Valley-wide. Interface with point-of-sale software to add EDI (Electronic Data Interchange) functionality. Provide technical support; interface with retailers and vendors. Design and code, with one assistant, programs in Clarion, C, and COBOL. Much data communications, Novell work. Argus Security Systems, McAllen, TX, 01/93 to 08/93 Position: Computer Manager First on-site programmer for this business. Installed network (Lantastic). Supported Theos minicomputers, networked and stand-alone computers. Attempted to pull together three disparate computer systems into one integrated system. Programmed in Paradox. Pan American University, Edinburg, TX, 10/91 to 5/92 Position: Network Installer Worked between classes to network computers in the Business Administration building. Had master key to all offices; set up computers and assisted professors. South Texas Communications, McAllen, TX, around 6/89 On a contract basis, wrote a voice-response system that controlled a beeper network. Worked with Bill Ewing, co-owner, for about a month on this project. Pan American University, Edinburg, TX, 4/89 to 5/89 Position: Computer Programmer Worked in the computer center part-time, creating state payroll reports. Also created emergency registration program and taught two entry-level programmers. Department of Human Services, Austin, TX, 1/89 to 3/89 Position: Computer Assistant While working for temporary service, assisted the Emergency Management Section with every day computer tasks, including repair of hardware and Dbase III+ programming. This was a 3-month job, although dates may not be exact. Jones & Jones, Inc., Mcallen, TX, 12/84 to 1/87 Position: Data Processing Manager Managed computer facilities for retail operations using a DEC PDP 11/70 running RSTS/E operating system w/COBOL and a moderate-sized communications network. Texas Citrus Exchange, Mission, TX, 10/83 to 12/84 Position: Computer Manager Systems Analysis, design, implementation, and programming using a DEC VAX w/VMS. All programming in COBOL and DCL. Texas Logic (DEC OEM), McAllen, TX, 6/83 to 10/83 Position: Programmer/Analyst Cobol programming, hardware and software installation. Jones & Jones, Inc., McAllen, TX, 1/82 to 6/83 Position: Programmer Cobol programming, equip. repair. Wrote receiving system. Maintained serial communications links to several local stores, South Padre Island store. Robert Barnes Customs Brokerage, Mcallen, TX, 6/82 to 10/82 Position: Programmer Consultant Wrote customs brokerage software on Pick-compatible system to print government forms and track brokerage information. Taught lady basic programming so they might accomplish simple changes by themselves. Pharmacia Don Bosco, Reynosa, Tamps., 9/81 - 11/81 Position: Programmer Wrote inventory and payroll programs on IBM 5120 (?) computer. Taught two ladies computer skills, simple programming. George Lundquist, Pharr, TX, 6/81 to 8/81 Position: Programmer Wrote payroll and general ledger system for piece-work blue jean factory, using old, buggy, Radio Shack computers. Pan American University, Edinburg, TX, 6/80 to 8/80 Position: Computer Operator Mounted tapes on mainframe, maintained printers, worked front desk. I was attending both high school and college at this time; exact dates may vary. PUBLICATIONS "MLTJOB.BAS" Control of Two Jobs From One Terminal, The RSTS Professional, Feb., 1983 "COM.BAS" Communication with any Computer, The VAX/RSTS Professional, Dec., 1983 "DUMMY.MAC" Assembler Program Skeleton, The VAX/RSTS Professional, Dec., 1984 "MISPREAD.COB" Spreadsheet Program, The DEC Professional, Jul., 1985 "Clean Up Your Indexed Files" DCL RMS procedure, The VAX Professional, Apr., 1986 CERTIFICATIONS/RATINGS Advanced Class amateur radio license at the age of fourteen. Pilot's license: Single-Engine Land with Instrument rating. Novell CNA 4.11. Texas Commercial Driver's License. COMMUNITY ORGANIZATIONS President, McAllen Lions Club, 2008-2009. Maintained computers, network, servers, etc. for RGV Habitat for Humanity. Active in reforming the La Joya Water Supply Corporation. REFERENCES 1. Chuck Wills Simplified Solutions Mission, TX (956) 458-1156 2. Eric Jeppesen Eaton Corporation Reynosa, Mexico (210) 241-3347 3. Gary and Nancy Lenz McAllen, TX (956) 631-3165 4. William "Doug" Hall 8706 Rustling Breeze San Antonio, TX 78254 (210) 522-1117 5. Mike Masso Viva Life Christian Book Store McAllen, TX (956) 631-2291 6. Bill Gathmann 4602 Riverside Oaks Drive Kingwood, TX 77345 (713) 825-2801 NOTABLE DETAILS 1983, at Jones & Jones ---------------------- Wrote a system-level program (for RSTS/E, the precursor to VMS) which allowed one to open up to nine virtual terminals from one standard terminal. This program earned me a job offer from DEC, which I turned down, as I am a little too domestic to move. :-) 1985, at Jones & Jones ---------------------- The old daily ticket entry system used one file per day and was the cause of many batch problems. Converted all entry and posting programs to use one file, simplifying the system and increasing overall flexibility by removing all entry constraints. Since memory and compiler contraints prevented us from opening more than 14 files at once, wrote a database server that worked via inter-process communication. This allowed several important programs to be correctly written. 1989, Pan American University ----------------------------- Because we were always writing multilevel reports, constructed a program skeleton for writing n-level reports which distilled the report-writing process to its bare essentials. This may not seem like much, but compared to the old way of writing these programs, it resulted in extremely short programs with less errors. 1996, Nutrition For Life ------------------------ Converted network infrastructure from RS-232 terminal servers to IP switches/hubs and generally got the company going with IP services (email, web site, etc.) and internet connectivity. 1999, U.S. Border Patrol ------------------------ Made the highest possible score (99) on the Border Patrol entrance examination. The areas tested were English, logic, personality, and Spanish. 2006, Casa Linda Homes ---------------------- Replaced expensive MS Exchange mail server with free Linux mail server and new webmail interface for increased reliability/uptime. Reconfigured server roles and Active Directory for reliability. Inventoried telephone lines in all locations and disconnected 30%. Created documentation for everything of any importance in IT. Changed cell phone service to reduce monthly bill from $7k to $2.5k. Implemented VPN routers and IP print servers at all remote sites. Eliminated long-term equipment leases in favor of cash purchases; payback time ~ 6 months. Stopped making IT commitments > 1 year in duration. Eliminated costly fractional T1 connections to remote sites in favor of DSL and wireless. Phased out public Windows servers with ASP / Crystal Reports programs and implemented simpler Linux/PHP/SQL program suite. Campaigned for appropriate controls, generally accepted accounting principles, and expense accounting in the company; allocated IT expenses among the various departments. Installed backup power plant to help ensure system availability during inclement weather and power outages; rewired computer room power circuits and A/C. Installed backup internet connection and configured network for redundancy. Took department from 4.5 full- time employees to 3 employees as company doubled in size; now 2 are sufficient to keep things going smoothly for the time being. Replaced poor virus protection program with better one and put in Firefox and Thunderbird to reduce incidence of virii and spyware. Deployed OpenOffice in remote locations to save $30k in licensing.